PWSB My360 Consumer Portal

We are excited to introduce the Pawtucket Water Supply Board Consumer Water Portal. The portal is easy-to-use and allows you to monitor your water consumption on-demand, 24/7, with intuitive charts and graphs. You’ll also be able to find answers to questions about your water consumption without having to call or visit the utility. The Portal has been integrated with InvoiceCloud for easy bill payment and management directly from the Portal.
With the PWSB Consumer Water Portal you’ll be able to:
- View and manage your water usage at any time, from anywhere, on any device with internet access.
- Set out-of-town alerts to monitor consumption and detect potential leaks.
- Create water threshold alerts to set a water budget, help save water, and eliminate bill surprises.
- View and pay invoices and see payment history.
- Schedule payments, go paperless or set up autopayment.
To activate your Pawtucket Water Supply Board portal account today, please visit https://pwsb.my360-app.com
Have your water bill handy if you have never set up an Invoice Cloud account. You will need your account number and either your full name or street address.
**IMPORTANT NOTE** You must enter your Full Name as Last name, First name. If your name on your water bill is Jane Doe, it would need to be entered as Doe, Jane in My360
PLEASE NOTE:
You will not be able to see data and set up alerts until a new meter has been installed at your home or business. Once you have set up an appointment with Hydro Utilities, LLC and they have come to your home and installed a new ultrasonic water meter, then you will be able to see water consumption data and create alerts in the Consumer Portal.
Need help setting up your Consumer Portal? Follow these links to view and download step-by-step guides:
How to Set Up and Login to Your Consumer Portal Account
How to Navigate Your Consumer Portal, Create Alerts, and Manage Bill Payments
Watch a video walkthrough of how to set up your Consumer Portal account:
Watch a video walkthrough of how to use your Consumer Water portal:
