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Location and Directions to PWSB

Pawtucket Water Supply Board Customer Service

Open to the Public: Monday through Friday, 7:30 AM to 4:00 PM

Payment drop-off box available weekdays until 5:30 PM

Contacts:

Billing Questions / Closings: 401-729-9050
Manager: 401-729-5009  
Fax Number: 401-727-3423

Pay your Water Bill online:  PAY NOW

A $5.90 service fee will be charged by a third party for credit cards on residential accounts.

A $18.95 service fee will be charged by a third party for credit cards on commercial/industrial accounts.

A $1.95 service fee will be charged by a third party for Electronic Funds Transfers.

Pay by Telephone call 1-866-547-2312 (the same fees as above will be charged by a third party)

 

EMAIL ALERT SYSTEM:

If you would like to give us your email address, we can add you to our list of contacts for notification in case of water-related health alerts.  Click here to fill out the form.

 

RATES: (for consumption-based portion of bill - Effective 1/1/2011)

Metered Sales       Example charges for water:  
(hcf = hundreds of cubic feet) (one hcf equals 748.1 gallons)        
Meter Size Description Rate (per hcf)   20 hcf (14,962 gal) 50 hcf (37,405 gal)
Small 5/8", 3/4",1" $3.900   $78.00 $195.00
Med 1-1/2" and 2" $3.489   $69.78 $174.45
Lg 3" and above $3.286   $65.72 $164.30

 

Application for Water    (Adobe PDF)    

Application for Title Search Bill Information (Adobe PDF)

Application for Downsizing a Water Meter (Adobe PDF)

Rules and Regulations

Leaking Toilet or Low Pressure

Some Tips on Saving Water

 

BACKFLOW FORMS AND INFORMATION:

Test Form Example Installations
Survey Form Typical Installation
Backflow/Meter Testers Selection Table
Brochure Meter Specs and Backflow Information
RI Law  
EPA backflow "paper" 44 pages Incident Report Form
Helpful Links Miscellaneous Info

 

 

 

 

OPTIONAL Service:

Save time and money with an optional Water Service Line Protection Plan (for residential customers) (Adobe Reader required)

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